Delivery and Shipping
VALDONE Au Limited delivers to the United Kingdom, European Union and Internationally.
VALDONE Au Limited does not deliver items to business addresses, university campuses, PO boxes or hotels. Orders to any of the destinations mentioned will not be processed.
We are pleased that delivery charges to the United Kingdom are offered free of charge by VALDONE Au Limited.
We offer our clients EU / International shipping at fixed rates below.
Please note, International shipping might take up to a week after dispatch.
EU – £18
International – £20
For orders outside the EU, VALDONE Au Limited is not responsible for these or any other fees charged by customs or customs clearance. Please be aware that customs might delay the delivery and it is the customers responsibility to pay for these extra charges.
VALDONE Au Limited will send you e-mail updates on the progress of your order.
Please ensure that all the information concerning billing and shipping is correct. We are unable to make changes to the shipping address after the courier has processed an order and it has been dispatched.
All the Made-To-Measure and bespoke online purchases will be dispatched within 1-2 working days after being crafted.
Can’t find the answer to your question?
If you have any further questions regarding Delivery and Shipping, please do not hesitate to contact us. Our client care team will be delighted to assist you with your queries.